Payment Gateway Migration Case Study: Moving to Adyen
Changing payment gateway is one of the riskiest changes a product team can make, because every mistake is…
When Fraud Looks Like Growth: Chargebacks in Digital Goods
Rising sales of gift cards, top-ups and eSIMs can hide stolen-card fraud that only shows up weeks later…
AI and Context Switching, the End of “I Haven’t Worked on This Module”
Every PM has heard a developer say this about an unfamiliar module. AI agents are changing why we…
The Product Manager: A Poem
Discover a short poem capturing the real heart of Product Management.
Ride-Hailing Is a Product Problem, Not a Pricing War
Ride-hailing read from the back seat, not the boardroom. Articles on safety, personas, pivots and service, from a…
Website Migration Case Study: Moving Three Products to a New Domain
Three telecom products, each with its own blog, help centre and live chat, moved from .uk to .com…
When Bots Pretend to Be Google: How Modern Scanners Hide in Plain Sight
Modern scanners do not always look like attackers. Some impersonate legitimate search engine crawlers, mixing normal-looking requests with…
FeedSanitizer: Building a Chrome Extension for Myself
I've built Chrome extensions for clients before. FeedSanitizer was the first one I built to solve my own…
Debug Pages Left Public: What Attackers Learn Before They Attack
Debug and diagnostic tools exist to help developers. Left accessible on production servers, they give attackers a detailed…
Discussion of the Week: Skill, Will, and What the World Cup Teaches About Talent vs. System
Brazil has more talent than almost anyone at the World Cup and still went home early. Here is…
The Tech Alchemist II: Twelve Years of Decisions
Twelve years of career decisions in tech and product management. Practical lessons on depth, risk, relevance, and community…